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FAQs
Product Features
What materials and technologies are used in Mundo Yatak mattresses?
What materials and technologies are used in Mundo Yatak mattresses?
Mundo Yatak mattresses are crafted using advanced technologies and high-density materials. These include premium foams and modern spring systems designed to provide optimal body support, long-term durability, and comfort throughout the night.
Are Mundo Yatak mattresses orthopedic? Do they support spinal health?
Are Mundo Yatak mattresses orthopedic? Do they support spinal health?
Yes, Mundo Yatak products are orthopedic and designed to support spinal alignment. The mattresses distribute body weight evenly and reduce pressure points, helping to prevent back and neck discomfort for a healthier sleep posture.
Are the mattresses breathable? Do they cause sweating?
Are the mattresses breathable? Do they cause sweating?
Mundo Yatak uses fabrics with breathable structures that promote air circulation and moisture regulation. This keeps the sleep surface cool and dry, minimizing sweating even in warmer climates.
What types of mattresses does Mundo Yatak offer?
What types of mattresses does Mundo Yatak offer?
The brand offers a wide range of mattresses including organic models made from natural materials (like wool, cotton, and latex), handmade luxury designs, and visco (memory foam) models. This diversity allows customers to find a perfect match for their comfort preferences.
Does Mundo Yatak sell products other than mattresses?
Does Mundo Yatak sell products other than mattresses?
Yes. In addition to mattresses, the company produces bed bases (box springs), headboards, mattress protectors, and other premium bedding accessories—all manufactured with high-quality materials.
Are your products hygienic and health-safe?
Are your products hygienic and health-safe?
Absolutely. Mundo Yatak ensures that all materials used are hypoallergenic and meet high hygiene standards. Environmentally friendly production processes are also implemented to support both personal health and sustainability.
Delivery
When will my order be shipped and delivered?
When will my order be shipped and delivered?
Orders are typically shipped the same day after confirmation. Delivery time may vary depending on your location but generally takes a few business days within Turkey.
Is delivery free? Do you ship all over Turkey?
Is delivery free? Do you ship all over Turkey?
Yes. Mundo Yatak offers free shipping to all 81 provinces in Turkey. There are no hidden delivery charges regardless of your address.
What should I do if my product arrives damaged?
What should I do if my product arrives damaged?
In the rare case of transport-related damage, please request a damage report from the courier at the time of delivery and contact our support team immediately. Mundo Yatak will handle the replacement or repair process swiftly at no extra cost to you.
Warranty
What is the warranty period for Mundo Yatak products?
What is the warranty period for Mundo Yatak products?
All Mundo Yatak products are covered by a minimum 2-year warranty. Certain mattress models may come with extended warranties of up to 5 years, especially those with advanced spring or foam systems.
What is covered under the warranty?
What is covered under the warranty?
The warranty covers manufacturing defects such as spring breakage, foam collapse, or structural faults under normal usage. Damages caused by misuse, wear and tear, or staining are not covered.
How do I make a warranty claim?
How do I make a warranty claim?
To make a claim, keep your purchase receipt or warranty card and contact customer service at +90 850 220 17 49. After evaluating the issue, our support team will arrange a repair or full replacement if the product is within warranty terms.
Can I return or exchange my product?
Can I return or exchange my product?
Yes. In accordance with the Distance Selling Regulation, you can return the product within 14 days of delivery as long as it is unused and in original packaging. If the product was sent incorrectly or has a manufacturing defect, exchanges will be provided at no cost.